My casino transaction was not accepted/paid correctly, what should I do?
It is the user's responsibility to monitor whether all transaction details are correct.
In the option "My account" - "Transactions" you can find a transaction that you think is not regularly accepted or paid, and than, with as much information about the disputed situation, contact our customer service to check it in detail.
Our advice is not to continue with the same game until it is determined exactly what happened.
In case there is a difference between the results in the game on the user's account and on our server, as well as on the server of the game provider itself, the valid and indisputable result is the one from our server, ie from the server of the game provider itself.
Also, as a valid and indisputable balance of your account is taken into account the status that is current on our server, even if there is a difference between that status and the status displayed on the user's screen.
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Blackjack – Game rules
The game played with 52 cards in which a player competes with the dealer on who will reach the number of card points as close as possible to 21 or precisely 21, never over 21.
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Are your casino games fair?
Of course!
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Roulette – Game Rules
Roulette is a game in which the dealer spins the ball that falls into the wheel pockets numbered from 0, which is green, to 36, which are alternately black and red.
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My connection was crashed in the middle of playing, what should I do?
Don't worry, our customer support team will provide you the fastest possible assistance.
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Sic Bo – Game Rules
The game with 3 dice in which a player places a bet on numbers that will roll by throwing the dice underneath the glass ‘bell’ by the dealer.