Should you have any questions and concerns regarding how we deal with the personal information provided by your side, please contact our Data Protection Officer at [email protected]
Protecting Your Personal Data
Meridianbet protects and keeps your personal information and data in accordance with the high standards of our company and with the applicable Data Protection laws. The applicable Data Protection laws define that we can only process your personal data when there is a legal basis for processing, including the “legitimate interest” proposed by our side. The legal basis for processing may be one of the following:
The Legitimate interest for processing your data is when we have a business or commercial reason to do so. Your personal data is protected on the same level as the data collected for regulatory reasons and any other legal basis, and we will not process it in a way that would be unfair to you or your interests.
Type of data we collect and process
The personal data we collect from you may include the following:
Where it is reasonable or required for us to do so and not damaging to your rights and freedoms, we also collect personal information and data from publicly available sources such as internet searches, public records, and broadcast media.
How we use your personal data
We will process your personal data for the following purposes and in accordance with the following lawful conditions:
Meridianbet collects a vast amount of data from multiple sources, including user registration information, transaction history, betting patterns, gameplay data, and demographic details. Through automated decision-making, we can segment our customer base based on various attributes, including gambling habits, preferences, and spending patterns.
Automated decision-making systems in the gambling industry can assist us in complying with legal and regulatory requirements. These systems can monitor transactions, perform anti-money laundering checks, and ensure that appropriate age verification processes are in place.
If you choose not to provide your Personal Data or to withdraw the previously given consent it may prevent us from meeting legal obligations, fulfilling a contract, or performing services required to run your account. You may withdraw your consent at any time. Not providing your personal data can result in disabling us to provide you with products or services.
Updating your information
It is important that the information we hold about you is accurate and up to date in order for us to comply with our regulatory obligations and also to provide you with the best service possible. We therefore request that you ensure your personal data is up to data at all times.
The data you have provided to Meridianbet is kept for the period that you are our customer. If you are no longer a customer of Meridianbet, we will keep your data for the minimum length of time required to comply with the applicable legal or regulatory obligations. Meridianbet will not retain the data beyond the AML/CFT requirements.
Personal Data shared with others
The personal information and data provided by your side is transferred for the purpose of our legitimate interest to the company Meridian Tech Ltd, which is a part of Meridian Group. The company Meridian Tech Ltd, further called “Data Processor” is registered under the number 08724636, with the address in Bulevar Mihajla Pupina 10b, Belgrade, Serbia. The data can only be shared to other companies of Meridian Group and with these other organizations:
Additionally, there may be circumstances in which we may be required to deliver your personal data to relevant competent authorities, in order to respond to certain requests from them.
Data Transfer Outside the EEA
We will only transfer your Personal Data outside of the EEA where alternatively:
When transferring personal data outside the European Economic Area (EEA), it is essential to ensure an adequate level of protection for the data. The EU General Data Protection Regulation (GDPR) imposes restrictions on such transfers and requires the implementation of appropriate safeguards to protect individuals' rights and freedoms.
Your rights over your Personal Data
Please note that in accordance with the General Data Protection Regulation you have the following rights in regards to Meridianbet handling your personal data:
You have the right to request access to the personal data we hold about you. This includes information about the categories of data we process, the purposes for which we process it, and any third parties with whom we may share your data.
If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request the rectification of such data. We will promptly update any incorrect or outdated information to ensure its accuracy.
You have the right to request the erasure of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent. However, please note that certain legal obligations or legitimate interests may prevent us from immediately fulfilling your request.
In certain situations, you may have the right to request the restriction of the processing of your personal data. This means that we will store your data but will not use or process it for any other purposes unless you provide consent or the restriction is lifted.
You have the right to request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format, where technically feasible. This right applies when the processing of your data is based on your consent or necessary for the performance of a contract.