ONLINE ACCOUNT


Self exclusion and player protection

Meridianbet.com offers its users various self-protection measures to ensure responsible gaming enjoyment

How can I play the ticket from the bonus account?

After you have chosen the odds you wish to bet on, select the Bonus Account above your tips before ticket confirmation.

Why did I not receive the bonus?

The bonus is awarded based on current promotional activities. In order to receive bonus, you need to fulfill some of the promotional activities.

In what period of time can I use the funds on the bonus account?

Funds on the bonus account have no validity period. A bonus once awarded can be used for tickets at any time.

Where can I see the tickets played with Bonus money?

Login to your account to see the tickets played with bonus money

How can I use the funds from the bonus account?

Funds from the bonus account can be used strictly for tickets.

Can I collect the funds from the bonus account?

Funds from the bonus account cannot be collected.

Where can I see current bonus promotions?

All current bonus promotions are visible on our site on the Promo option or you can contact our Customer Service.

What are bonus promotions?

Bonus promotions are promotional activities including awarding of the bonus in order to reward the activities of users.

How can I receive Meridianbet bonus?

The bonus is awarded within bonus promotions and promotional activities.

Why is it necessary to verify my account?

In accordance with high security standards we follow, payment of winnings is executed personally only, to the owner of the account.

How can I verify the betting account?

Considering the high security standards we follow, and in order to be able to protect the privacy of your account, its details and funds in it, an account must be verified.

What do I do if I have forgotten my password?

Password? option is under the login field in the upper right corner of the web site.

Where can I change my current password?

After login, your current password can be changed in My Account in the Change Password sub-option on the left side.

Where can I see my personal data?

Your personal data entered during the registration can be seen in the My Account option.

Where can I see my played tickets?

All your tickets played can be seen within the My Account option, in the Tickets sub-option on the left.

Where can I see data on my Meridianbet account?

All data related to your online account can be found in the My Account option.

Where can I see the current balance of my Meridianbet account?

There are two accounts within your online account: Bonus and Cash.

What is the Account Number and where can I see my Meridianbet Account Number?

You received your account number in an e-mail upon registration.

Does it matter if I use lowercase or capital letters for username and password?

The way you entered your username and password for the first time, in registration, regarding lowercase or capital letters, shall be the only valid way for each login attempt you make on Meridianbet site.

How do I login to my account?

In order to login, you need a username and a password. Your username is your e-mail address from registration of the Meridianbet account.

Do I have to enter my personal data during the registration?

The account is created based on personal data from identification documents.

Do I have to be 18 to bet online?

All persons of age (adults) accepting the game rules have the right to bet.

How can I contact the Customer Service?

The Meridianbet Customer Service can be reached in the following ways

Can I have several Meridianbet accounts on the site?

There is no option of multiple registration of users.

How do I create an online account?

Meridianbet online betting account can be created in the option Registration.