Complaints

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All complaints related to the payments on the online account can be submitted by the user in the following manner:

E-mail to [email protected]
Live Chat on our website 24 hours a day, 7 days a week

More Questions...

Protection of the personal and confidential data

Information about the protection of the data.

Where can I find the list of all of my transactions?

List of all your deposits and withdrawals over the time.

What can I do if the money I deposited does not appear on my account?

Procedure for deposits that weren't processed to your account immediately.

Is there a difference between the purpose in which the deposit will be used?

Information about the purpose in which the deposit will be used.